Add a pickup address

A pickup address is the place a courier collects your parcels from. You need at least one before you can ship. Each address has a label, so you can keep several warehouses.

Add an address

1. 1Go to Settings › Pickup Addresses (listed as Manage Pickup Addresses on the Settings page).
2. 2Click Add New Address.
3. 3Fill in Address Label (for example, Main Warehouse), Contact Name, Phone (10-digit mobile), and optionally Email.
4. 4Enter Address Line 1 (building, street) and optionally Address Line 2 (area, landmark).
5. 5Enter the 6-digit Pincode. City and State fill in automatically; you can type them if they do not.
6. 6Click Save Address.

Courier registration happens for you

After you save, RouteOne registers the address with your courier partner(s) in the background. You do not need to do this yourself. If you edit an address later, the update is sent to the courier too.

Primary address

• One address can be marked Primary. It is used by default when an order does not name a pickup location.
• To change it, click Make Primary on another address card.

Edit or delete

• Click Edit on a card, change details, then Save Changes.
• Use the bin icon to delete an address. You cannot delete the primary address. If past orders used the address, it is hidden from your list but kept on those orders.

One pickup address per store

If you have connected a store, you can pick a default pickup location for it in that store's settings. See Connect your store.