Recharge your wallet

Your wallet pays for shipping. When you ship an order, the freight is deducted from the wallet balance, so keep it topped up. You can recharge at any time from the Wallet page or the recharge pop-up.

Recharge step by step

1. 1Open Billing › Wallet Transactions and click Recharge. (A Recharge button also appears wherever RouteOne asks you to add money.)
2. 2In the pop-up, Select an amount from below by tapping a ready-made amount, or type your own.
3. 3Optional: type a code under Enter your coupon code to redeem and click Apply Coupon. You can also open View Available Coupons and click APPLY next to one.
4. 4Check the summary: Recharge Amount, Wallet Cashback (if your coupon gives any) and Payable Amount.
5. 5Choose a payment gateway from the drop-down and click Pay Now. You are taken to a secure checkout to finish the payment.

There is also a full-page version at Recharge Wallet with an Amount box and a Proceed to pay button. It works the same way.

Payment gateways

The drop-down lists the payment gateways that are currently available for your account (for example Razorpay, PayU or Paytm). If the last payment through a gateway failed, RouteOne may pre-select a different one and tell you so. You can also change it yourself before paying.

Coupons

Coupons are offered only if they apply to your account and the amount you are adding. View Available Coupons lists the ones you can use now. After you apply one, the Wallet Cashback line shows the bonus, and a green tick confirms the code. If a code does not work you will see the reason under the box.

After you pay

• Your balance updates and a Recharge entry appears in your passbook. Use the Refresh link next to Available Balance if it has not changed yet.
• If you close the checkout or cancel, you will see Payment cancelled — no money was deducted and your wallet balance is unchanged.
• If a payment is still being confirmed by your bank, RouteOne shows a Confirming your payment screen until the result arrives.